Order Processing

Processing Time: Orders are typically processed and fulfilled within 10 business days from the date of purchase. During peak seasons or promotional periods, processing times may vary.

Weekends and Holidays: Orders placed on weekends or public holidays will be processed on the following business day.

Digital Products

Delivery Method: Digital products, such as software licenses or downloadable content, are delivered electronically via email or through our online platform.

Delivery Time: Digital products are typically delivered instantly upon completion of the order. Customers will receive an email containing instructions on how to access or download their digital products.

Product Availability

Inventory Status: We strive to maintain accurate inventory levels on our website. However, in rare cases, products may become temporarily out of stock due to high demand or unforeseen circumstances.

Backordered Items: If a product is out of stock at the time of order fulfillment, we will notify you via email and provide an estimated restock date. You will have the option to wait for the item to become available or cancel the order for a refund.

Order Cancellation

Cancellation Requests: Customers may request to cancel an order before it has been processed for shipping by contacting our customer support team.

Cancellation Deadline: Once an order has been shipped, it cannot be cancelled. If you wish to cancel an order that has already been shipped, you may return the order in accordance with our return policy.

Customer Support

Contact Information: Our customer support team is available to assist you with any questions or concerns regarding your order. You can reach us by email at or by phone at 8448553577 during our business hours.

International Orders

Customs Duties and Taxes: For international orders, customers are responsible for any customs duties, taxes, or fees imposed by the destination country's customs authorities.

Customs Clearance: We are not responsible for delays or additional charges incurred during customs clearance. Please be aware of your country's import regulations and be prepared to pay any applicable fees.

Changes to Fulfillment Policy

Policy Updates: We reserve the right to update or modify our fulfillment policy at any time without prior notice. Any changes to our fulfillment policy will be posted on our website.

Effective Date: This fulfillment policy was last updated on 25 April, 2024. By placing an order with us, you acknowledge and agree to the terms of this fulfillment policy.

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Where Innovation Meets Interaction, Your Chatbot Solution!

Company Details

Bot Works API

4601 Elvira Dr Corpus Christi, TX 78416

support@botworksapi.com 8448553577